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Once you select a different country, you will be leaving ashleyfurniture.com and you will enter an Ashley Furniture Homestore website that is operated by an independently owned and operated Ashley Furniture Homestore retailer. The staff is knowledgeable, and the customer service is the best all around. The Manager is consumer friendly and Stephanie along with Whitney are always welcoming and polite.
If you would please provide us with your order number we would like to have a member of our corporate Guest Care team contact you. MattressesMattresses come in a wide range of comfort levels and designs. Shoppers will find options like innerspring and memory foam for bed sizes from twin to king. Ashley Furniture HomeStore sells an in-house line, Ashley-Sleep, alongside other top brands such as Mattress in a Box, Serta, and Beautyrest. Additionally, the brand offers room sets as well as furniture crafted specifically for large and small areas.
Winner Furniture
You can still search for people on yellowpages.com since Yellow Pages and Superpages are part of one company. Ms. Rayna D. I am so very sorry to hear about your bad experience. Ashley Furniture HomeStore takes feedback from customers very seriously and want to help.
At your local Ashley in Kentucky, you’ll find so much to love in our wide selection of room-to-room furnishings. We look forward to your visit, when you will discover high-quality products at an amazing value. Our team is ready to help you reach your design goals at our furniture store near you in Kentucky. Ashley Furniture HomeStore has furnishings and decor for every room in the house. To keep prices affordable, the company crafts, assembles, and sells a variety of original designs. Shoppers can browse a broad selection of styles for the perfect addition to any space.
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I tell all my family and friends to check out you guys before ever going any place else. Horrible products; no quality control, no customer service. I will never step foot in an Ashley Furniture Store again. Ashley is a furniture manufacturer and retailer. Ashley HomeStore licensee DSG annually sells, delivers, and services those purchasing home furnishings and major mattress brand names.
Everything is geared their way as if the consumer doesn't count. Read everything on the paperwork before you sign or pay them anything. Please enable javascript to fully experience our website.
Mattress Firm
We live in Elizabethtown and bought a full size bed set, a love seat, and a TV stand a few weeks before Christmas. We were told it would be about 2 weeks and that was right. We were called the day before delivery to let us know when they would be coming. Then, that morning we were called again to confirm our time and the delivery arrived just as we expected. We were very happy with the value and quality of the furniture and the delivery experience.
It was very difficult to have someone from service to come to my home to repair, and when they finally did come it was said that it's "supposed to look like that". Now about 8 months later the seam in the leather love seat is coming apart and I was just told, today, by Ashley's Service Department that it's over 1 yr old and nothing can be done . Again, I'll never recommend Ashley's to any of my relatives or friends, I don't even know what possessed me to purchase furniture there in the first place. I had to get this off my mind as we paid alot of $$ for DEFECTIVE FURNITURE.
All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. All customer reviews and complaints are handled by the BBB where the company is Headquartered or a central customer processing location. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. We apologize for the inconvenienceThe people search feature on Superpages.com is temporarily unavailable.
Product was in stock and has a quick delivery date.
I was floored by all the bad reviews I read, and yet here I am to add to another bad review.I will never purchase anything from ashley's. The whole experience from walking even in the door was bad, but I really like this recliner it had a unique look to it,so I purchased it anyway. Come to find out my delivery date wasn't until 4 weeks out. I never received a phone call about scheduling a delivery date which they promised.
I never received the call the night before or an email that was promised with confirmation and I still did not get the chair delivered when it was due. Now I have to wait another week, which is week 7, let's see if it even shows up. The wait for my furniture was absolutly terrible. And, then after having it for appx 6 months it began to come apart; leather recliner sofa and love seat.
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I called back on the 5th week which they seem to have problems with answering the phone, they gave me the number for the delivery department. I was told the chair was there at the store and that it was my fault that I should have scheduled a delivery date. I Tried to call back to the store again to confirm when will I get my chair and they told me that it was still in North Carolina. I call back again the next day I must have called about 6 times finally I got ahold of someone and they scheduled a delivery date the next following week. I just called the day of the delivery date to see if it was going to get delivered.
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I tried calling to talk with the salesman we had and no one will answer the phone. The phone actually disconnected me after about 40 rings 4 different times. I have called their number 6 times so far and no one answers. This is horrible customer service and I will spread the word. I'm submitting as an anonymous writer because I am at work. Me and my husband bought a couch in November that was supposed to have a promotion attached to it.
I was told by quite a few people not to go there and I wish I had listened. I ordered a piece of furniture on November 29th 2014 and the latest delivery date was for Dec. 31st. We were told once that it would be delivered on Dec. 22nd - never heard from them.
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